CRM. That's short for Customer Relationship Software. Just heard from the boys that our sales have again exceeded the past month. And, our total vault sales have already surpassed the projected halfway point!!! That is just awesome!
Administratively, of course, all these sales mean more customers, more clients to take care of. Yes, ultimately, more headache and stress, but hey, just as long as the sales keep coming in, we're going to survive, hehehe. I am always on the lookout for things to make administrative tasks easier. This includes crm software.
With all these clients --- and yes, even our sales force we consider our internal clients --- we want to be able to cater to all of them and make any contact of theirs with our company a pleasant one. Especially for the sales force, our bread and butter (the boys will never let me hear the end of this for acknowledging this!!!), we have to set up something that will enable them to sell easier, faster, more efficiently. We want them to be at their most productive at all times.
So if the software is able to support some type of Sales Management, including managing our every-growing sales force, then we'd be set. I want to get rid of the paperwork most of all. Technically, paperwork is livable, just as long just as long as it's computer-generated and NOT written out by hand!
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